Due to the nature of our fragrance and body care products, all sales are considered final. However, your satisfaction remains important to us.

If your order arrives damaged during transit, please inspect your package upon delivery and contact our concierge team within 7 days. Include clear photos of the damaged item(s) and packaging so we can review the issue and assist you promptly.

For assistance, please contact: [email protected]

Our goal is to ensure your experience with Caché Sarabi reflects the same level of care, quality, and attention to detail that goes into every product we create.